GENERAL SCALP COOLING FAQ’s

Who is the manufacturer?

The Paxman Scalp Cooling System is manufactured at Paxman HQ in Yorkshire in the United Kingdom.
Paxman was founded as a family business by Glenn Paxman following his wife Sue’s hair loss in connection with chemotherapy treatment for cancer. 

How can I get a cooling system demonstration?

We would be delighted to give a system demonstration. Please contact us and one of our team will be in touch with you very soon to arrange a visit.

We want a Paxman system at our site. How do we go about this?

Please do get in with contact us and we will work with you to provide scalp cooling technology at your site. 

How do we know the correct cap size for a patient?

Cap sizing should be carried out by a trained member of your team. We provide training when a system is installed and then at regular intervals or as required. If you require more training for your staff please do get in contact.
Cap sizing is a quick process which will only take a few minutes. See the instructional videos in coldcap.com for more information.

How does the Paxman system work?​

A soft, lightweight silicone cap is placed on the patient’s head and is connected to a small compact refrigeration system. The scalp temperature is lowered by circulating a special coolant through the cold cap. This allows the scalp to be maintained at a constant temperature throughout the treatment period.

How long does scalp cooling take?

This depends on the type of chemotherapy drugs the patient is receiving, however the average time the cold cap is worn is 2½ hours. The cold cap is worn for approximately 30 minutes pre-infusion cooling, during infusion and for up to 90 minutes after drug infusion.
Pre and post infusion times can be conducted while other non chemotherapy drugs or medication are being infused.

How can I implement scalp cooling at my practice?​

We will work with you to make this process as simple and effective as possible. Training is given to ensure the effective introduction of Paxman Scalp Cooling to patients by your clinical team, including providing education and support and facilitating cap sizing.

How can I find out if there is a Paxman distributor in my country?

Paxman works closely with a large number of leading global, regional and local organisations. With our list of international distributors constantly growing, we are dedicated to providing a world-class service to match our world-class cold cap system. Find your country and the full contact information of your nearest distributor here, or visit our dedicated pages for France and Austria. Can’t find your country listed? Please contact us.

How can I find out more about clinical trials that have been conducted with Paxman?

Find out more about our ongoing clinical studies here, or please contact us.

How can I become a distributor for Paxman?

Contact us and a member of our international team will be able to discuss options further with you.

USA SCALP COOLING FAQ’s

How much does Paxman Scalp Cooling cost?

The cost of the Scalp Cooling Cap is $500. Chemo cycles 1 through 4 are $200 per cycle. Cycles 5 and 6 are $150 per cycle. Cycles 7 through 12 are $100 per cycle. Pricing will be capped at $2,200. There is no additional cost to the patient.

How will my patient receive their Paxman Cap?

The Paxman Hub will dispatch the Cap Kit to the patient’s home prior to commencing their scalp cooling treatment. The Cap Kit and will contain the cap and supplementary items to ensure a great patient experience and everything required to scalp cool including a pay-for-use token.

Does Paxman scalp cooling involve a lot of extra work for our Nursing Team?

We aim to empower the patient to take control of their own hair preparation and cap fitting for scalp cooling ensuring that the burden on the HCP and nursing team is minimized. There is some additional work for your team, but this is kept to a minimum and makes an enormous difference to the patient’s experience of chemotherapy.