Paxman USA Hub

The Paxman USA Hub fulfils patient management, nurse and physician support programs and logistics.
The Paxman Hub is there to ensure that we can work with patients and their treatment center to get the best possible access to scalp cooling. The Paxman Hub handles everything that is required to support patients getting started following receipt by the Hub of their enrollment form from your physician or treatment center.
How the Hub works
Once the Hub receives the Enrollment Form from the patient’s physician, they will reach out to the patient to talk through next steps or the patient can get in touch with them. The Paxman Hub will offer full support on patient information, payer coverage, coding and patient assistance programs.
The Paxman Hub is a call center with specially trained case managers who will work with the patient to discuss their situation. They will quickly create a patient account.
The Hub specialists are there for the patient with information on scalp cooling and other relevant information. The Paxman Hub case managers are also there to assist HCPs, physicians, nurses and all healthcare professionals with any questions they may have.
Contacting the Hub
Reasons to contact the hub…
Opening Times Per Time Zone:
EST – 8am – 8pm
CST – 7am – 7pm
MST – 6am – 6pm
PST – 5am – 5pm
AKST – 4am – 4pm
HAST – 3am – 3pm
When the Hub is closed please contact HQ
(Opening Times: Monday through Friday, 8am to 6pm EST.
Days the Hub is closed:
May 27, 2020 – Memorial Day
July 3, 2020 – Independence Day
September 7, 2020 – Labor Day
November 26, 2020 – Thanksgiving Day
November 27, 2020 – McKesson Holiday
December 24, 2020 – McKesson Holiday
December 25, 2020 – Christmas Day