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Patient Journeys

The Paxman Scalp Cooling System is used all over the world to help prevent hair loss for patients undergoing chemotherapy treatment. We are always keen to hear the stories of the people we meet and speak to every day, offering our support and listening to the ways we can continually improve.

There have been many successful outcomes for people using the Paxman system – see what patients and healthcare professionals have to say about their experience of scalp cooling below.

Felicity Gain

Hello, my name is Felicity Gain. I am 39 and have just been diagnosed with breast cancer. Hair loss is not a new thing to me to be honest as I have already lost it twice due to illness; first with leukaemia and then when I had a bone marrow transplant. I am determined not to lose it again to breast cancer!

When I had leukaemia 15 years ago, I wished that I could have used a cold cap. Unfortunately, the treatment didn’t allow for this as the chemotherapy had to reach my whole body. This meant I lost my...

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Jane Pitman

Richard Paxman had the pleasure of meeting Jane Pitman during a visit to Australia in November. Jane was the first person in Queensland to use the Paxman scalp cooling system and was very enthusiastic about our product as it allowed her to keep her hair throughout her chemotherapy programme. She was very keen to become a Paxman Pioneer.

Sadly, Jane lost her fight with her incurable cholangiocarcinoma on February 4th 2017, about 9 months after being diagnosed.
Jane was an elegant, stylish person and looked fantastic when Richard met her in November. This photo was taken...

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Catherine Murray, Campbeltown, Scotland

Hi, my name is Catherine and I am 57 years old, married, have two children and also two grandchildren.

My cancer journey began in February 2012. Life was good and I was looking forward to the birth of my first grandchild, due April 2012. One evening after a long day at work I felt a lump on my left breast which my husband checked and confirmed he could also feel. A few days later it was confirmed that I had breast cancer. My whole world fell apart, not knowing how advanced the cancer had progressed or spread, my initial thoughts were...

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Lauren West, Australia

My name is Lauren and I am a 35-year-old woman from Australia. My journey starts on a beautiful autumn afternoon in New York. After a day of exploring, I went back to my hotel room and noticed that my right breast appeared to be looking more fabulous and fuller than the other. I found a large, distinct lump. Although quite shocked, I dismissed the lump as hormonal changes that might result in a cyst or something. I’d had a breast check at the doctor two years prior, so cancer wasn’t even on my radar -especially not while holidaying in New...

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Gail Longinotti

The photograph you see of me was taken in Majorca the day after my sixth chemotherapy treatment. I finished the treatment on 6th June 2016 and flew to Palma on the 7th. YES, I have hair and I was so pleased given the 30 degree heat - not an ideal temperature for wearing a wig and being able to take a dip in the pool…

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My name is Pamela Fitzpatrick and I have worked in the chemotherapy day area at Ninewells Hospital, Dundee for approximately 13 years. I originally started as a Health Care Assistant and through time was promoted to Healthcare Support Worker. My role is extremely varied and includes working clinically with cancer patients, which is my absolute passion. I keep my knowledge and skills up-to-date regularly and have attended various study days and courses relevant to oncology. I have also completed my SVQ 3 modules and attended a short course in palliative care.

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Fiona Whittaker

My name is Fiona. I am 49 years old and married with two teenagers and one adult daughter. In January 2016, I was diagnosed with breast cancer. My treatment was a right mastectomy, 6 cycles of chemotherapy and 3 weeks of radiotherapy. My whole world fell apart.

I had the surgery towards the end of January at St Richards Hospital. Chemotherapy commenced in February and finished on 6th June, and I had radiotherapy during the middle weeks of July. I underwent both of these at my local Spire Hospital.

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Natasha Scott

In November 2013 I was a busy, fit, happy, 36-year-old mum to three small children aged 6, 4 and 2, and was looking forward to another hectic, fun-filled Christmas. It turned out to be hectic but far from fun-filled. I found a lump in my left breast in the shower one morning and by 12th December I’d had a diagnosis of stage II ER+ breast cancer and a full mastectomy.

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Malcolm, Oxfordshire

​After suffering acute backache one night in early 2013, I had two months of tests before I was diagnosed with metastatic prostate cancer to my spine. As the cancer had metastasised it was deemed non-curative, so I embarked on a sequence of treatments which aimed to contain the progress of the cancer for as long as possible. In February 2016, my consultant prescribed a course of chemotherapy, namely Docetaxel, of ten sessions administered every three weeks.

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Lynn Wadland

​I turned 51 years old on 23rd May 2016. I have two children; an eighteen-year-old son and a 13 year-old daughter, and a partner who I have been with for five years. He has been amazing, as have my parents - the three most supportive people I could ever ask for.

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Kathryn Mac Isaac, Canada

Here goes nothing! I was diagnosed on May 26th 2015 with Stage 2B breast cancer. I had a golf-sized tumor in my right breast and one of my lymph nodes showed cancer cells in it.

I was told that I would undergo a double mastectomy (because I am a BRCA2 gene carrier) and that I could freeze my eggs because, at the time, I was only 30 and I am yet to have had children. They explained I would have to have six rounds of chemotherapy and five weeks of radiation.

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Nadia Brown

Hello. I am a 26-year-old female and had my cancer diagnosis last year. I have recently finished 6 months of chemo for Hodgkin’s lymphoma and am now in complete remission. At the start of my treatment I was offered the cold cap. I was told it was very painful and that most people don’t stick it out.

When I was offered it I was at my lowest - I haven’t wanted sympathy and I’ve been nothing but positive all through, but this was my low. I’d just had my biopsy, the symptoms of the lymphoma were taking it out of me...

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My name is Helen and I’ve just turned 55. I was diagnosed with ovarian cancer at the beginning of September 2015 and started chemotherapy a month after my surgery in October. Everything moved so fast, I could hardly take it in.

The diagnosis was a complete ‘bolt from the blue’. I had been working hard in a stressful management job and trying to balance that out by walking a lot. I was feeling fine until the middle of July when I suffered what I thought was a case of mild food poisoning. Having been to a Japanese restaurant to celebrate a...

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After the first cold cap session, I was undecided as to whether or not I would continue. The cap was a little uncomfortable and very cold. I persevered and the following week wrapped up very warm with lots of layers, drinking tea through a straw so that the chin-strap could fit tightly and cover my whole scalp. This really helped and I gradually got used to the tight feeling under my chin. As the weeks went on, it got so much easier and didn’t bother me at all in the end. The cap became my chemo buddy!

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Hi Team

After reading the article in Examiner on Wednesday 27 January 2016, I thought it was time to add my thanks to your “chilly” system. I used the cold cap from June to September/October 2009.

Whatever a woman’s hair type, be it thin/thick, straight/curly, it is your crowning glory. My hair type happens to be very thick and strong, thus in my opinion aided the keeping of some of my hair during treatment. I also believe it depends upon the “potions” which are given to each individual patient, as to whether the cold cap works completely or not.

Some of...

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Having been diagnosed with breast cancer in July 2015, my world had suddenly and abruptly collapsed. Cancer was not welcome, it hadn’t been invited and I was going to make sure it was kicked in the butt and evicted ASAP!

My gruelling schedule for the following months was decided on. I was to have a mastectomy with an immediate breast reconstruction, followed by several rounds of chemotherapy. I thought to myself, “Cancer you picked on the wrong girl, you’ve got a fight on your hands.”

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